Privacy Policy
Last updated: June 2, 2026
At EcoRoot Sustainable Eco Packaging ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, company name, job title, and country when you submit inquiries or request quotes.
Business Information
Product interests, estimated order quantities, and specific requirements for packaging solutions.
Technical Information
IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use the collected information for the following purposes:
- Responding to your inquiries and providing customer support
- Processing and fulfilling your orders and requests
- Sending quotes, product information, and business communications
- Improving our website, products, and services
- Analyzing website usage and customer preferences
- Complying with legal obligations and protecting our rights
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our business operations (e.g., shipping, payment processing)
- With business partners for order fulfillment purposes
- When required by law or to protect our legal rights
- In connection with a business merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure data storage with access controls
- Regular security assessments and updates
- Employee training on data protection practices
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website functionality and performance
- Provide relevant content and information
You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website features.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal data
- Right to correct inaccurate information
- Right to delete your personal data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us using the information provided below.
7. International Data Transfers
As an international business, your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
8. Children's Privacy
Our website and services are intended for business use and are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@ecorootgoods.com
Phone: +86 191 1924 5906
Address: No. 263 Dongshen Road, Qiaotou Town, Dongguan City, Guangdong Province, China 523520